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Unable to upgrade firmware

epipen

New Member
Messages
12
Points
3
Hi there,

I am trying to upgrade the firmware on my ds-2cd2532f-i cameras through my K4 NVR and keep getting an error message saying "D1 - Upgrade Failed" on all the cameras.

I am using the latest V4 firmware on my K4 and the cameras are working fine.

I have another K4 and the firmware updates are working fine.

I have also used the batch update program and gives me an unknown error message.

Any ideas?

Cheers,
Epipen
 

epipen

New Member
Messages
12
Points
3
Hi there,

Sorry for the late reply, just got back from holiday.

I am using the correct firmware for the ds-2cd2532f-i.

I have 2 boxes using the same setup, the top box is working fine when updating the other gives me the error message.

Cheers,
Epipen.
 

Phil

Administrator
Staff member
Messages
3,540
Points
83
There must be some anomaly between your two setups - what is different?
 
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