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Upgradable not working

gilez

New Member
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Hi, in Ivms4200 I receive the message about an upgrada availaible, I have the same message in the Hik-connect app (both ios and android) but I cannot succeed in the upgrade process, any idea? Dvr is a basic DS-7204HQHI-K1
Thanks

ds.jpg
 

Dan

Administrator
Staff member
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Hi @gilez

Using the DVRs IP address are you able to log in to the DVR using Internet Explorer? If you can log in can you share a screenshot of your system menu so we can see the full model number?
 

Dan

Administrator
Staff member
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2,244
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113
Thanks @gilez

The latest firmware for your DVR is v4.30.120 (use the K72 version) and you can update in the maintenance tab using the below instructions:

 

gilez

New Member
Messages
10
Points
3
Thank you Dan, I totally forgot I could manually upgrade, now it works.
 
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