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V380 firmware upgrade

Sorry, it doesn't ring any bells.
Is V380 the make (manufacturer) or model number?
 
Hi Phil.. do you have the following firmware upgrade for V380?
softwareAppV380E11_IPC38_ETH_V2.6.3.9_20200114
 
Hi @waltercio

As you can see from @Phil response above, this is not a model/brand we recognise and so will not be able to source firmware for you. You will need to speak to the seller you bought from or the manufacturer directly if you can't find firmware anywhere online.
 
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