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Video playing Failed Error code: 245416???

Mamun

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Why am I seeing Video playing Failed Error code: 245416??? Please help
 
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StewartM

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Please provide some more detail. Are you using the Hikconnect app or iVMS on a PC when you get the error? Are you using a NVR/DVR or connecting directly to the camera? Model of camera and NVR/DVR may help. Firmware up-to-date? Check the date and time are set correctly on the camera and in the mobile app if applicable.
 

Sheryl

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I also have the same problem cannot open my camera in cellphone same error. How to resolve it pls help
 

Zain567

New Member
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I get the same error message!! How do I get rid of this message and get to playback from my iPhone. It was fine a few weeks ago
 

Zain567

New Member
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I have a DVR and I’m trying to access through my iPhone. It was working fine last week but now I get the same error message as below.


Please provide some more detail. Are you using the Hikconnect app or iVMS on a PC when you get the error? Are you using a NVR/DVR or connecting directly to the camera? Model of camera and NVR/DVR may help. Firmware up-to-date? Check the date and time are set correctly on the camera and in the mobile app if applicable.
 
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