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Virtual Host help

H&F Installs

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Hi all

I recently purchased a DS-7604NI-K1/4P for a customer

Im currently having issues changing the settings on the camera through the virtual host setting/page on the NVR when I click on the ‘join' link it says its not available

As I was setting up the NVR, with the first camera i managed to set up through the virtual host but then the NVR said it needing up dating, I clicked ok and the NVR updated but since then virtual host does not work, I even tried a fresh camera (out of the box) and this still won’t work plugged direct to the NVR

Cameras show live image etc on the screen, and works in every other way,

Up to now ive tried a full reset on the NVR and cameras (DS-2CD2347G2-LU) to see if I there’s a issue there but it has not resolved it

My personal NVR DS-7608NI-K2/8P works on this network and allows me to log in to the camera etc through the join link
Ive tried the DS-7604NI-K1/4P on another network and it give me the same issue

Currently the DS-7604NI-K1/4P is connected direct to the router with the provided patch lead and I’m using my laptop connected to same network to log in the NVR over wifi

Ive attached a few screen shots to hopefully assist in anyway to see if we can over come the problem
If you require any more info please let me know

Thanks

Chris

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I can't help, but that's a great post with detailed info and screen shots. I wish everyone would do that.
 
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