ABOUT US


WE'RE HIRING - JOIN OUR TEAM


Here at use-IP we aim to deliver expert knowledge in every aspect of CCTV with the hope of providing each customer with their perfect solution so that they feel secure in their own home or business.

We understand that it can be a challenge to find the perfect system when there are so many options on the market, so let use-IP lend a hand!

We host an informative online store where you can browse and shop a variety of products from our partners whilst also offering our expertise to build custom systems for every application.

Our team are seasoned in offering technical help and solutions with the aim of ensuring that every customer leaves us feeling satisfied and fulfilled with their purchases.


OUR CUSTOMERS

It's important for us to hear what you have to say about our service so that we can keep on improving. Take a look at what our previous, valued customers think of use-IP.


MEET THE TEAM

PHIL STEWKESBURY

MANAGING DIRECTOR

Phil Stewkesbury

Phil founded use-IP back in 2008 and has been working hard for a decade to make our company the success that it is today. He spends a lot of time one on one with customers technical queries and can find a solution to match even the most complicated applications.

With over 1,000 posts in our famous technical forum, Phil works hard each day to ensure that every customer feels informed and well served after their time with us.

After a decade as the manager of business development at a specialist CCTV company, he has gained an abundance of invaluable knowledge which is used daily to make use-IP the best that it can be.

When he's away from work, Phil enjoys a good pint of real ale, and watching England's latest exploits on the rugby pitch.

Find out more about Phil's experience and previous roles on his LinkedIn profile!



★★★★★

"Phil from use-IP was really helpful; answered all my questions prior to my purchase and even my stupid ones once I had received my product. Really pleased with my purchase and great to get some expert advice."



SANDRA STEWKESBURY

DIRECTOR

Sandra Stewkesbury

Sandra has been working alongside Phil to keep things running smoothly since the day use-IP was born.

She works hard each day to make sure that every customer receives their order in the best condition possible while providing excellent customer service to those who may have queries.

With over a decade spent at use-IP, Sandra keeps each customer informed about every step of their order while also working hard on the company accounts behind the scenes.

When not in the office, Sandra enjoys going to the gym and can usually be found looking at photos of baby giraffes.



★★★★★

"Absolutely first clas technical support in helping me to get to grips with cctv surveillance and IP networking of Hikvision cameras. High quality products and delivery was exceptionally quick. Thank very much to Phil and Sandra."

GILLY MARSHALL

CUSTOMER SERVICE AND WEB ASSISTANT

Gilly Marshall

Gilly has been part of use-IP's story for over 7 years and has gained an expansive knowledge of IP CCTV in this time. She uses this knowledge to make our customers as as informed as possible on the products they are buying.

Gilly starred in some of use-IP's first ever YouTube videos and helped to build some of our earliest product pages. She also contributes technical material to our blog.

Everyday she offers customer support via our online chat, e-mail and by phone. Gilly is also on the front line of technical support on her specialist brands including: Axis, Milesight, Milestone, Mobotix and ACTi.

Gilly has brought her sass, slippers and enthusiasm to the sales team. Outside of work she enjoys live music and planning her next adventure!

Find out more about Gilly's experience and previous roles on her LinkedIn profile!



★★★★★

"Gilly Marshall made it so easy for me. She was there at the beginning of my order until delivery. Thank you Gilly !"



DAN STEWKESBURY

WEB AND MARKETING ASSISTANT

Dan Stewkesbury

Dan joined use-IP in 2016 and has dedicated the last two years to making excellent content for our popular YouTube channel. He also launched and manages our IP Camera Reviews site.

Dan is the proud owner of a BA in Film, Radio and Television (specialising in film) and ensures all of our content reflects this. With a range of YouTube playlists ranging from "Explain the Basics" to "How To", his high quality videos have grown increasingly popular and receive high praise from our customers for their informative content.

Dan can be contacted using our online chat or by e-mail and offers technical support and tutorials for our customers who may need a hand with setting up their system. Dan's work can also be found in the forum where he is an active member.

When he's not at work he can be found in his room drinking lots of tea or at the local cinema (also drinking tea).

Find out more about Dan's experience and previous roles on his LinkedIn profile!



★★★★★

"...the YouTube channel is excellent and packed with really useful and professionally-produced vids that cover all aspects of IP CCTV for both amateurs and professionals - thanks, Dan..."


OUR STORY

2008

First Product

use-IP launches it's online store and builds it's first ever product page!

Currently doing business from Phil and Sandra's front room with a two man team, use-IP is just being born as a small project ready to grow into the successful business it is today.

2011

New Store

use-IP moves into it's first ever office!

With a bigger team, it's time for use-IP to move into it's first official office with room for multiple computers and space for some stock.

2015

New Look

It's time for use-IP to relaunch it's brand new website.

use-IP's new look and design is intended to be more user friendly and easier to navigate than ever before. It's important to keep up with the times!

2017

2017 office

The use-IP team move to their biggest offices yet.

The new office allows us to hold a lot more stock and gives us space to expand the business further. We now have a dedicated studio, packing room, stock room and a bigger team!

2018

10 years old!

use-IP turns 10 years old!

After a decade of serving happy customers, use-IP is excited to celebrate it's birthday and aims to continue expanding and improving for many years to come.


THANK YOU

Thank you for taking the time to learn a little about us and what we do here, without our customers we wouldn't be where we are today.

Please don't hesitate to contact us if you have any queries or need help placing an order.

We operate a live webchat from 9am - 5pm Monday to Friday so you can instantly get in contact with us, you should see a chat box pop up at the bottom right hand side of your screen.

You can also connect with us through our:

Twitter

Facebook

YouTube

Google+

Our forum

Monthly Newsletter

We do all we can to help our customers but if you have an idea on how we can improve then we'd be happy to hear your suggestions.

Thanks again,

from the use-IP team!

use-IP's Team