ABOUT US


Here at use-IP we aim to deliver expert knowledge in every aspect of CCTV with the hope of providing each customer with their perfect solution so that they feel secure in their own home or business.

We understand that it can be a challenge to find the perfect system when there are so many options on the market, so let use-IP lend a hand!

We host an informative online store where you can browse and shop a variety of products from our partners whilst also offering our expertise to build custom systems for every application.

Our team are seasoned in offering technical help and solutions with the aim of ensuring that every customer leaves us feeling satisfied and fulfilled with their purchases.

 

OUR CUSTOMERS

It's important for us to hear what you have to say about our service so that we can keep on improving. Take a look at what our previous, valued customers think of use-IP.


MEET THE TEAM

PHIL STEWKESBURY

MANAGING DIRECTOR

Phil Stewkesbury

Phil founded use-IP back in 2008 and has been working hard for a decade to make our company the success that it is today. He spends a lot of time one on one with customers technical queries and can find a solution to match even the most complicated applications.

With over 2,000 posts in our famous technical forum, Phil works hard each day to ensure that every customer feels informed and well served after their time with us.

After a decade as the manager of business development at a specialist CCTV company, he has gained an abundance of invaluable knowledge which is used daily to make use-IP the best that it can be.

When he's away from work, Phil enjoys a good pint of real ale, and watching England's latest exploits on the rugby pitch.

Find out more about Phil's experience and previous roles on his LinkedIn profile!



★★★★★

"Phil from use-IP was really helpful; answered all my questions prior to my purchase and even my stupid ones once I had received my product. Really pleased with my purchase and great to get some expert advice."



SANDRA STEWKESBURY

DIRECTOR

Sandra Stewkesbury

Sandra has been working alongside Phil to keep things running smoothly since the day use-IP was born.

She works hard each day to make sure that every customer receives their order in the best condition possible while providing excellent customer service to those who may have queries.

With over a decade spent at use-IP, Sandra keeps each customer informed about every step of their order while also working hard on the company accounts behind the scenes.

When not in the office, Sandra enjoys going to the gym and can usually be found looking at photos of baby giraffes.



★★★★★

"Absolutely first clas technical support in helping me to get to grips with cctv surveillance and IP networking of Hikvision cameras. High quality products and delivery was exceptionally quick. Thank very much to Phil and Sandra."

MOLLY HAYES

WEB ASSISTANT

Molly Hayes

Molly joined our team in July 2023.
She joined as Website Assistant, working to create and maintain our product pages and the website as a whole. We strive to offer the best IP CCTV product pages on the web, and are constantly looking for ways to improve our webshop.

When she's away from work, Molly enjoys spending time with her family and friends, as well as her dog, Barney.
She also loves seeing live music, and attended Primavera Sound, Reading, and Truck Festival last year.
Molly has joined us after completing her English degree at the University of Sussex.




★★★★★


MILO

Milo

 

Milo is the newest and cutest member of our team!
He works to cause some mischief in the office.
Most of all, Milo loves playing with his toy sloth and going for his lunchtime walks.

 

 

 

 



★★★★★

DAN STEWKESBURY

WEB AND TECHNICAL ASSISTANT

Dan Stewkesbury

Dan joined use-IP in 2016 and has made excellent content for our popular YouTube channel during his time here. He also launched and manages our IP Camera Reviews site.

Dan is the proud owner of a BA in Film, Radio and Television (specialising in film) and ensures all of our content reflects this. With a range of YouTube playlists ranging from "Explain the Basics" to "How To", his high quality videos have grown increasingly popular and receive high praise from our customers for their informative content.

Dan can be contacted using our online chat or by e-mail and offers technical support and tutorials for our customers who may need a hand with setting up their system. Dan's work can also be found in the forum where he is an active member.

When he's not at work he can be found in his room drinking lots of tea or at the local cinema (also drinking tea).

Find out more about Dan's experience and previous roles on his LinkedIn profile!



★★★★★

"The pre-sales advice and guidance from Daniel at use-IP was 1st class. Could not have asked for more..."

 

KYLE MCMUNN

WEB AND TECHNICAL ASSISTANT

Kyle Mcmunn

Kyle joined us in January 2020 and quickly became a well established, knowledgeable member of the team. Alongside Dan, Kyle offers pre and post sales technical support to our customers and can often be found on our forum providing support there too.

Kyle can be contacted via email, phone or on our online chat. He is available to help our customers with a wide range of technical enquiries including helping to setup systems and diagnose any issues they may encounter along the way.

When not at work Kyle enjoys a gig with a beer in hand, watching his beloved Man Utd also with a beer in hand, playing football and tennis (not with beer in hand) and is a self-confessed documentary and horror film junkie.



★★★★★

"Incredible after sales support an absolutely brilliant company and Kyle on the Technical Assistance Team is amazing."

JAKE HULKS

CUSTOMER SERVICE ASSISTANT

Jake Hulks

Jake is one of the newest members of the team and joined use-IP in June 2022.
With Dan and Kyle, Jake is part of the frontline team helping our customers. This includes;
both pre and post sales support as well as helping with any order queries our customers may have.

Jake can be contacted via email, phone or on our online chat and is available to help our customers with any queries they may have.  

In his spare time Jake enjoys playing/watching any sport that happens to be on that weekend.

However, if there is no sport on he can be found in his room gaming with friends or catching up on whatever he's binge-watching on Netflix, often with a cold IPA in hand. 



★★★★★

"Fantastic customer service. Jake took time to understand my camera requirements and then highlighted a few camera options."

 

THANK YOU

Thank you for taking the time to learn a little about us and what we do here, without our customers we wouldn't be where we are today.

Please don't hesitate to contact us if you have any queries or need help placing an order.

We operate a live webchat from 9am - 5pm Monday to Friday so you can instantly get in contact with us, you should see a chat box pop up at the bottom right hand side of your screen.

You can also connect with us through our:

Twitter

Facebook

YouTube

Our forum

Monthly Newsletter

We do all we can to help our customers but if you have an idea on how we can improve then we'd be happy to hear your suggestions.

Thanks again,

from the use-IP team!

Want to speak to our team?