Help and Information


We offer a range of products on our online store which can be easily added to your basket and purchased at the click of a button! However, use-IP also offers services beyond shopping online.

We accept purchase orders and offer accounts.

We offer a buy & try scheme and we try our very best to price match any prices you may have found cheaper online.

We are able to build quotations for any order so if you have a large quantity requirement please feel free to get in touch.

If you need help with information on returning an item then please take a look at our returns policy.


use-IP offer free delivery and a range of other paid delivery options on all orders to mainland UK.

We also offer international shipping for £15 +VAT.

How Can We Help?

Here at use-IP we offer free technical support to all of our customers. Feel free to contact us if you have any questions.

We also host an active forum full of questions and answers from customers and other users!

Below are some key CCTV terms:

The Learning Zone

How Can You Help?

Product reviews are the most powerful tool to help us promote our products!

We also really benefit from customer reviews. We would be grateful if you are a customer of ours and would take a couple of minutes to let us know what you think of our service.

Legal Information

To keep up to date with news from use-IP please subscribe to our
Monthly Newsletter

If you have any questions or suggestions please contact us at