hik-connect

Another bug. I'm unable to determine whether the bug is with: Hik-Connect 6.2.18.20240229.2 G5 firmware 5.7.14_build231213 M series firmware 5.02.000_build240229 The bug regards control of the Hybrid Light Cameras mode in Hik-Connect. After clicking the icon for 'Compensation Light...

Good Day #1 There are many posts about "Enable AI by Device" As per the Hikvision DS-7738NXI-I4 demo, if you want to get Human & Vehicle notifications on a camera that does not have Acusense this feature must be enabled. #2 If you want to view your Acusense camera's H&V events on Hik-connect...

Hi, after reading many posts and forums about how to get an RTSP video signal with DS-7208HGHI-K1, it seems like Hik-Connect Video Encryption is the main issue. My devices and settings: DVR Model: DS-7208HGHI-K1 Firmware: V4.30.203 build 210616 I have 6 cameras I have the Hik-Connect Android...

Hi guys, Just installed a Hikvision system today updated with the latest firmware on nvr and cameras. NVR: DS-7604NXI-K1/4P 4TB HDD Camera: Hikvision DS-2CD2T46G2-ISU/SL 4MP Fixed IP Bullet (2.8 mm lens) Issue: hik-connect push notifications not working on iPhone devices, I have also noticed...

Not sure what's going on with Hik-Connect. There have been several updates over the last week or so. Switching to Playback from Live View, the timeline shows just one hour available from 11PM until midnight. It's doing this for all cameras on my system and others systems. No matter what date...

Hi, Just saw on the notes of the Hik-Partner Pro app that it supports management of the new Hik-Connect 6.0. Does anyone know if it's going to be a major redesign or a small update?

Hi All, I am helping my friend set up a Hikvision NVR and cameras that he bought (used) recently. We performed a factory reset on the NVR, added the cameras and can access the feeds locally. However when we try to register the NVR via Hik-Connect we receive a login prompt for the previous...

Using the DSKV6113-PE1(C) villa intercom with internal monitors and Hik-Connect App. Instead of calling my iPhone whenever the doorbell is rung, can the app show a Badge or Banner instead?

Hi, I just installed the latest IVMS 4200 on my PC. And I am supposed to use the Hik-Connect credential to view those cameras. However, every time I click on the cloud icon to log in to Hik-Connect, the popup window appears but with javascript errors. If I click on the "Yes" button until the...

Many of the new Hikvision NVRs and DVRs (and some others with newer firmware) are able to connect to WiFi directly with an appropriate USB adapter or 'dongle'. Previously you would need to use either: A WiFi extender that has an RJ45 port enabling connection of a wired device. They work, but...

Ok so our DS-7608NI-K2 / 8P has stopped sending clips to Hik-connect since upgrading to V4.72.107 build 220914 no settings have changed, notify surveillence center is ticked and the schedule is the same but it simply does not send out the small activation clips you see under the live view screen...

Hi i can't access cctv via mobile phone suddenly. i know this is common case but i have discover and applied every way on this forum then still offline. i am very frustrated righ now. here my detail Hi-look condition : 1. It was connect after 9 months, suddenly offline after blackout 2. MY DVR...

I installed several DS-2CD2387-LSU/SL (c) cameras for one of my customers. They are connected to a DS-7616NXI-I2/16P/S AcuSense NVR. While demonstrating the 2 way audio to the customer we noticed that the speaker volume for 2 way audio is way too quiet - it's simply not usable. The microphone...

Hi, I have an issue with Hik-Connect app (as many other seem to also) with Playback presenting the error 'Network is unstable. Connecting again....', where it never does actually connect again. This happens when on the same LAN as the NVR, on external WIFI and on 4G. This only happens when...

Hi, I not sure if I have some issue with my setup or something else but it is quite frustrating. When trying to view the playback on my iPhone I can see certain parts of the day and some parts (Quite often is it when there is some movement I would like to see) i get the message network unstable...

i need help with my nvr i can't view my cameras externally here is system information its running before platform accesses. firmware version - V3.3.4 build 150616 Encoding Version -V1.0 build 150505 web version - V4.0.1 build 150505 Plugin Version - V3.0.5.40...

A possible bug in the latest version of the Hik-Connect app and the Notification Enable/Disable (Bell) icon. Previously when enabled the user would 'receive events AND push notifications', when disabled the user would 'receive events but NOT push notifications'. That meant when disabled, just...

Hello everybody, I hope everyone is fine :) I come to ask you a question because I've been there for 3 days non-stop and I still haven't found a solution. I bought these 2 HIK-Vsion components: DS-KH9310-WTE1(B) firmware v2.1.30 build 220427 DS-KD8003-IME1 firmware v2.2.56 build 220607 I...

I work as a programmer/IT support at a medium size retail company, we 35 stores and each store has 1 dvr and 6 cameras connected to the dvr. So 35 dvrs and 210 cameras total. So far the cameras have been used merely as a security deterence and recording just in case any cases appear and we need...

At the end of January Hikvision has released a new version of the Hik-Connect app - v4.21.0 Below are the main updates: - Newly supported devices: CS-LC1C-A0-1F2WPFRL, CS-C1C-F0-1E2WF, CS-C1C-E0-1G1WF, CS-C6N-D0-8B4WF, CS-C6N-D0-2C3WF, CS-C6N-B0-1G2WF - New Features for AxPro. - New Features...