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hik connect

  1. C

    HIK CONNECT

    Hello everyone! I have a problem connecting my cameras via phone app - trying for days without much success. My cameras are working fine and I can preview them in my "home network" but not online. I know that there are more options to connect (dyndns or hik connect) so if someone could explain...
  2. O

    Ivms 4200 video tutorials

    I have created video tutorials could please let me know any miz takes
  3. S

    One Hikvision camera is online, the other is offline?

    Hey guys, I'm using 2 HikVision cameras. Both of them stoped working all of a sudden. I checked the switch device and I noticed, that the light that says that camera is online is off. So I tried to unplug and plug the camera ethernet cables and nothing happened. Then I tried to plug the cameras...
  4. Kyle

    FAQ How many Hik-Connect accounts am I able to connect to my Hikvision IP Video Intercom Door Station?

    We have recently had some customers ask us what the limitations surrounding the number of mobile devices that can be connected to Hikvision Door Stations. Indeed, it is key information to have, which is not that readily available, when considering one of these systems. We, therefore, thought...
  5. Dan

    FAQ Can I Add 4A26/P and 7A26/P ANPR Cameras to Hik-Connect & Can I Send ANPR Notifications to the Hik-Connect App?

    We had a customer with the below problem: 1) With regard to the new ANPR camera (7A26/P) - that one is connected via the NVR that I bought at the same time. I'm afraid updating the firmware for both has not fixed the problem. I am still getting other smart event notifications (eg line...
  6. K

    Hikvision Q1 PT Camera not connecting with TPlink EAP 225

    We purchased the Hikvision Q1 PT Camera Model # DS-2CV2Q21FD-IW for one of our clients. The issue we are facing is to joining the WLAN camera with the client Wifi Acces Point (TPLINK EAP 225). There are two SSID enabled at the client-side (2.4GHz and 5GHz) and both have the same SSID name and...
  7. I

    Hik-Connect Stream Settings for 5mp camera

    8 Cameras - DS-2CD2355FWD-I/G - V5.6.3 1 NVR - DS-7616NI-K2/16P - V3.4.16 I had previously had the NVR on V4.1.1 but I realised it was unsupported, and my cameras were not always displaying properly on the monitor and I had to mess around with the stream settings...
  8. E

    Hik-Connect Problem seeing my Hikvision cameras on phones

    Hello, new here! Total camera newbie too, with a simple question. I just moved into a home that had a Hikvision system that they left behind, unconnected. I was able to get it going... Cameras are POE (learned all this as I went) plugged into a Hikvision DS-7108NI-SN/P NVR. The NVR is...
  9. H

    Hik-Connect Trouble connection NVR to hik connect

    Hello I have had hikvision system installed with 8 channel NVR, DS-7608NI K2/8P with three turret cameras DS-2CD2347G1-LU. It was working perfectly fine untill yday when I decided to update the latest firmware (V3.4.107 build 190927) I hope that's the latest one. At first I couldn't get the...
  10. Phil

    Hik-Connect Hikvision Hik-Connect IOS App user manual V3.10.0

    Please find the latest Hik-Connect user manual attached for IOS, iPhone, iPad users
  11. Dan

    Hik-Connect Is it Possible to add 3rd-Party Cameras to Hikvision's iVMS-4200 & Hik-connect?

    This is a question that pops up every so often, the simple answer is no. If you are running your Hikvision system from their iVMS-4200 software then it is not possible to add individual 3rd-party cameras to the iVMS software, the only way around this is to add the 3rd-party cameras to a...
  12. S

    Hik-Connect Hik-Connect 5 mins behind

    Hello, Hik-connect app is streaming live view which is 5mins behind real-time. Is there any way to make this closer to real-time?
  13. T

    Hik-Connect Camera keep losing connect on Hik-connect

    one site where we have cameras keep losing connection on for just one site, i can change the setting and the camera will work for 20 minutes and then goes offline for the device management web page. What could be the reason for this?
  14. I

    Hik-Connect Hikvision laptop login details problem

    Hi I have installed cameras in two of my houses over the last few weeks , I have been using the mobile Hik-Connect app to remotely view and has been working great . I installed a new anpr camera and need to login via a laptop to configure settings but cannot for the life of me find how to...
  15. A

    Hik-Connect Hik-Connect and RTSP at the same time

    Hello, We have encountered problem with Hikvision NVR. We are using NVR model DS-7608/7616NI-K2/8P(16P) with 8 Hikvision bullet cameras. We would like to use Hik-Connect and RTSP feature at the same time, but Hik-Connect encrypts the video, and we can access it through RTSP feed, but we can...
  16. D

    Hik-Connect HiK Connect app causes NVR to report Illegal Login

    I have just setup the Hik Connect app. I am able to connect to cameras on the NVR and view the live view, however, every time I do the NVR reports illegal Login I know the password is correct as if i enter an incorrect one it wont let me view the camera at all Any ideas
  17. J

    Hikvision Notifications has stopped working

    Hi all, I’ve got a Hikvisiom nvr which I’ve had a while now. I think since I’ve updated it to latest firmware I no longer get image previews of what was detected (as can be seen in picture) Any help would be greatly appreciated Thanks Jack
  18. M

    Hik-Connect hik-connect Problems

    hello i can not access hik-connect, it's always offline what do i do to fix it? DS-7608NI-E2 / 8P Firmware-version: V3.4.96 build 170921 Pleace help:(
  19. J

    Connection failure - setup error or faulty camera

    I have just purchased a new HIKVISION DS-2CD2142FWD-I. It is being powered by a NETGEAR GS308P (Gigabit ethernet switch) I have run iVMS-4200 (on my mac) and entered a new password for the camera. It shows up as ‘Activity’ under safe status. I have also added he camera to my HiK Connect App -...
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