hik

Good Day All, I recently upgraded from a DS7616Ni-K2 to DS-7732nxi-i4 only to be told that the Acusense Color Markers are not available on the upgraded NVR when doing playback via HIK-Connect App... How is this possible?

Hi everyone, I’m needing some assistance regarding my cctv, on my monitor all cameras are showing NO VIDEO and when I’ve checked my cameras outside the red light behind them is off, when checking system maintenance is says “linking status - failed” “type- Ethernet” and on the Wizard section it...

Hi guys, I'm new here and looking for some help with my line cross detection. I recently noticed the line crossing detection does not appear to be working. It used to work and no changes (configuration or otherwise) have been made, however, it has stopped alerting. I have attached some...

Hello everyone! I have a problem connecting my cameras via phone app - trying for days without much success. My cameras are working fine and I can preview them in my "home network" but not online. I know that there are more options to connect (dyndns or hik connect) so if someone could explain...

Hi people recently setup a 3 5mp ColorVu cameras (DS-2CE10HFT-F), seemed straight forward enough, but under the camera sub menu, smart light>mode, it gives you 2 options mode 1 or mode 2, but no where in the install manual does it describe what the setting does? can anyone shine any light on it...

Hi all as you can see from the title ** Hik-Connect app Event Notifications Stopped ** Long story short...I have a DS7608NII28P NVR with 5 cameras, 1- 8mp turret, 1- 4mp mini dome and 3- 3mp turrets, all been working fine for weeks but I noticed on my iPhone and 2 iPads that the last event...