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  1. D

    HiLook vision showing as offline?

    Hi, I’m looking for some help with our new HiLook vision CCTV cameras which were installed today. Unfortunately the guys setting up the system ran into the issue when trying to connect our phones to the app, that the connection status is showing as offline. I have searched for hours on how to...
  2. S

    Hikvision - Recommended settings to manage performance and timeouts

    Hi, I bought my HikVision system from use-ip about 1 year ago and it generally works ok, however I have a few niggles which suggest it’s not quite set up correctly. I set up via ‘plug and play’ and I use the NVR as a virtual host for the cameras. My issues are as follows: - Every few months...
  3. Dan

    Firmware Hikvision UK/EU Download Portals are Down/Offline

    Just so you are aware and before anyone else starts their own thread, the Hikvision UK/EU Download Portals are down/offline. We have spoken to Hikvision Support and they have told us they are aware of this problem and their Web/technical teams are working to fix the portals. We will keep this...
  4. P

    [DS-7332HGHI] EZVIZ Platform Access always Offline

    Hi all, new to the forum but for the amount of posts I've read the past few days I feel like a veteran (with ptsd) I'm trying to have a DS-7332HGHI connect to HikConnect platform, but for the love of me I can't seem to make it. I contacted tech support but they could not help me. The reasons...
  5. Itsmee

    Hik-Connect DS-7716NI-I4 problem since upgrade to NVR.4.... i think or maybe the change of ISP

    Hi I'm having issues with my DS-7716NI-I4. My Platform Access/Register Status is showing as Offline and I cant get it to change to Online no matter what I try. I have spent five hours today going over the settings, I'm missing something silly I think. to make things worse I'm not sure if it...
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